30-40% of new customers churn within first 30 days. Poor onboarding experience drives users away.
💔 Lost Customer LTV: ₹50-500K per customer
Customers wait hours/days for support tickets. Fast-growing companies can't scale support fast enough.
😞 Support Cost: ₹500-2000 per ticket
Customers only use 30% of features. No proactive education leads to underutilization and churn.
📉 Expansion Revenue: Limited
Communication limited to email. No real-time feedback or urgent issue escalation.
⚠️ NPS Score: 30-40
Guided onboarding tutorials, feature walkthroughs, best practices, and help via WhatsApp. Meet users where they are.
-50% 30-Day Churn
from 30-40% to 15-20%
+₹5-20L Revenue Retention
monthly per 100 customers
3x Faster Time-to-Value
immediate guidance
💚 ROI: 5000%+
Real-time WhatsApp support with integrated ticketing. Customers get answers within minutes, not hours.
90% Issues Resolved on WhatsApp
without ticket escalation
-60% Support Cost
fewer phone calls & tickets
+50% Customer Satisfaction
instant response
💚 Cost Savings: ₹20-50L/month
Send tips on new features, best practices, and advanced use cases to increase product adoption and engagement.
+60% Feature Adoption Rate
from 30% to 50%+
+40% Expansion Revenue
upsell advanced features
₹10-30L Monthly Expansion MRR
per 100 customers
💚 LTV Increase: +200%
Identify at-risk customers from inactivity, send win-back campaigns, special offers, and success stories via WhatsApp.
+35% Churn Prevention Rate
win back at-risk customers
₹20-50L Saved Monthly
from prevented churn
+60 NPS Points Increase
proactive engagement
💚 Revenue Retention: ₹1Cr+/year
Churn Prevention
₹60-100L
yearly
Expansion Revenue
₹40-100L
yearly
Support Cost Savings
₹50-100L
yearly
Faster Growth
+30%
ARR growth
₹1.5-3Cr+
Additional revenue + cost savings per year
For SaaS with ₹5Cr+ ARR